Sunday, May 31, 2009

Seriously? This is what we hire now.

So, Dad wanted Kroger chicken tonight for dinner and it just happened to be on sale this week 8 pieces for $5.99. And guess who just happened to have a coupon for $1.50 off? Yep, me! I had a meeting tonight at the ballpark for 11-12 year old All-Star teams at 6:30 so that meant we had to eat early or eat late. They opted for eating late. The meeting ended finally after some heated discussions at 7:30 and I flew to Kroger. There were 3 things of chicken sitting there 2 were 1 hour old and 1 had been sitting there since 2pm. Seriously? Over 5 1/2 hours and noone has marked it down or removed it, bet it taste nice and fresh...rubber maybe. So anyway, I grab one of the 1 hr old ones and off I go to pick up butter, cheese and ice cream. I see that deli cookies and candy bars (Dad's favorite Almond Joy) are on sale so I pick up some of them, maybe they will cheer Dad up(see prior post). I check out and hurry home. I call Jake when I am a couple of blocks away to let him know I will be there and to have everything else ready, meet me at the door.
I get home, Jake is outside waiting, he gets the bag with the chicken to take in. When I get inside, I open up the chicken to find 7 pieces. Seriously? I look and I have 6 thighs and 1 wing. Seriously? It is supposed to be 2 breast, 2 thighs, 2 wings, and 2 legs. I left the receipt in the car, so out I fly, grab it, come back in and call Kroger. "Deli please...um yes, can you tell me what comes in your 8 piece chicken."
" 8 pieces of chicken ma'am" Is the answer I hear back.
Uhhh you think. Well that makes sense to me...So, lets try this"Can you tell me what pieces you get in that 8 pieces please?"
"Well you get 2 breast, 2 wings, 2 thighs, and 2 legs" She replies back.
"I just left there a few minutes ago and picked up an 8 piece dinner, there were only 7 pieces...." I politely say.
To which she interrupts "7 pieces?"
"Yes, 7 pieces. And 6 of them were thighs and there was 1 wing"

Silence

"Umm did you say 7 pieces and 6 of them are thighs?" She questions me back.
"Yes, that's correct."
"Can you hold on, while I look at our chicken?"
Seriously? You need to look at your chicken? How is that going to help my chicken situation and the fact that is way after 8 and you have made me miss the beginning of The Hills, we need to eat dinner and Jake needs to take a shower. "Ok" was all I could say. I told Dad and Jake I was leaving to take the chicken back. Jake had since explained to Dad what had happened. I grabbed the chicken and headed to the car.
She came back on the phone an asked if I would like to come get another 8 piece chicken. Would I hold on while she looked to see if they had any more." Yes, if you have more I would like it please" was my response.
She came back on the phone and said she had one and would be putting it in the "deli hotcase" for me and that she had checked all the right 8 pieces were there and she was sorry. They had a new guy in the deli that day and he had probably done it. I just asked her to make sure it wasn't the chicken marked with the 2pm time. She said it wasn't and that she had pulled that one also since it was so old.

I got to Kroger and she saw me coming with my bag in hand. She exchanged out my chicken and apologized again. Thinking that maybe a customer might have decided they wanted all white meat I said, to her "You know I was thinking maybe a customer had switched chicken pieces out of some of them."

"No I asked him, he said there were only 7 pieces of chicken left so he just put them in there and figured it would be ok someone would just buy them and not care or notice."

Seriously?

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